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Sunday, October 21, 2012

Hilton Hawaiian Village New Take on Room Service


The Hilton Hawaiian Village, the state’s largest single hotel property, has announced some major changes to their room service system.  Instead of having an in-room table service, the hotel has decided to offer a new delivery service which will offer plainer fair at a more reasonable price.  For those that wish to save some money on delivery fee and gratuity can pickup their food themselves and take it back to their rooms.
According to area vice president, Jerry Gibson, the new service is meant to service today’s travelers who want a less expensive and more convenient alternative to traditional room service.  Gibson stated, ”We’re not getting many guests who want Chateaubriand (steak) and cherries jubilee. That was 15 years ago.  Our customers have demonstrated, through a dramatic decline in the use of room service, that they want an alternative to the traditional in-room dining experience.  Room service is hundreds of years old; we wanted to perfect and re-energize it.”  Guest may order the food by phone, online or on their smart phone and pick up their food anytime from 7 am to 10 pm.  For those who wish to have food delivered to their rooms, there is an $8 delivery fee plus a 17% gratuity fee.
Source: Honolulu Star Advertiser, 10-21-2012, www.staradvertiser.com
Posted by Jeff Uyemura-Reyes, Broker-in-Charge, Realtor®
Global Executive Realty, LLC
www.myhawaiihomesearch.com
www.myhawaiicondo.com
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